They managed to bring a spectacular product, this time in the heart of Manhattan, the 70 Park Ave Hotel in New York City.

The location is ideal, only a few blocks away from Times Square, Grand Central Station, the Empire State Building, 5th Avenue and more.

Your first impression is as if the management wants to create a full sensory experience, and they certainly did it right; the music ambiance, the decor, the flavored water in all public areas, the smell, is designed to welcome you to a home away from home. Even the treats and water for your pet makes it homier, and by the way, not only the hotels is pet-friendly, there are no extra charges or deposits for your cat or dog, no matter the size.

The rooms are quite bigger than your average hotel room in Manhattan, and the decor is very modern, a lot of straight lines, black and white, very well kept.

The hotel offers a wine hour every evening from 5 to 6, and is quite enjoyable, I happened to mingle with other guests and made it a nice mini-social event.

The wifi connection is complementary as long as you are a member of Kimpton's loyalty program, which one may sign up for free.

I enjoyed their breakfast at the hotel restaurant, the Silverleaf Tavern, at a reasonable price but for dinner I felt to go eat out and I walked to the nearby Keens Steakhouse, a little pricey but well worth it.

I don't always comment about a hotel marketing strategy, but I have to commend the 70 Park Ave for their packages: They offer Family Packages that include milk, cookies and one in-room movie, Party Packages that include beer and a 2 PM late check out, Date Night Packages with champagne and strawberries, and some more imaginative initiatives to attract more business.

Of course I have to comment about their customer service, and I have to say is excellent. Every staff member I interacted with has been very attentive, well knowledgeable of the hotel features and services, they seemed very warm and well trained. I've had a little issue with my desk lamp and they resolved it immediately and with a great attitude.

The management makes sure that the guests notice that this is a eco-friendly hotel, making us aware of their recycling practices, conscious purchasing, energy efficiency programs and other green practices they have in place, in my book this is a great plus.